If your order arrived damaged, missing items, or incorrect, please submit a shipping claim within 7 days of delivery.
Required Information:
- Order number
- Your full name and email
- Photos of the damaged item or packaging
- Description of the issue
- Unboxing video (recommended)
How It Works:
- Submit your claim through our form.
- Our support team reviews it within 24–48 hours.
- You may be asked for additional information.
- Once approved, we issue a replacement, reshipment, or store credit.
We’re committed to resolving all claims quickly and professionally.